Glimpse K12, Inc. Privacy Policy
Glimpse K12, Inc. (“Glimpse K12”, “us”, or “we”) feels strongly about protecting your privacy. We understand how important privacy is to you, and we are committed to creating a safe and secure environment for everyone. This Privacy Policy applies to Glimpse K12.com, our application programming interface (“API”), and all of our online services applications (collectively, our “Properties”), which are all owned and operated by Glimpse K12. This Privacy Policy describes how Glimpse K12 collects and uses the information you provide on our Properties and describes the choices available to you regarding our use of your personal information and how you can access and update this information.
Our Privacy Policy describes what information we gather from our members and others who visit and use our Properties, how we use that information, and what we do to protect it. By visiting or using our Properties, you consent to the information handling practices described in this Privacy Policy.
Your use of our Properties and any information you provide on our Properties are subject to the terms of this Privacy Policy, which is incorporated into and subject to our Terms of Service. Any capitalized terms used but not defined within this Privacy Policy have the meaning given to them in our Terms of Service.
Regulatory Compliance
We strive to adhere to U.S. federal and certain state regulations. This includes, but may not be limited to, FERPA, COPPA, and California AB 1584. We highly recommend that you read our policies and terms of service to make sure that we adhere to your local regulatory needs, as we make no guarantee of compliance for your specific needs. If you have any questions about how we handle User Data, please email us at theteam@Glimpse K12.com.
How we collect and use data
We take the information you provide to us very seriously, and we strive to put you in control of decisions around your information.
Glimpse K12 collects the following information about you and your use of our Properties:
Personal Information.
When you register for, browse and/or use our Properties, you may provide to Glimpse K12 what is generally called “personally identifiable information” or “personal data that can be used to identify you. At Glimpse K12, we call this data “Personal Information”.
Information from Integrated Services like Google or Clever.
If you decide to register through or otherwise grant access to a third-party integrated service (what we call an “Integrated Service”), such as Google, Glimpse K12 may also collect Personal Information that is already associated with your Integrated Service account. You may also have the option of sharing additional information with Glimpse K12 through an Integrated Service. If you choose to provide such information, during registration or otherwise, you are giving Glimpse K12 the permission to use, share, and store it in a manner consistent with this Privacy Policy.
Information about your use of our Properties and other User-provided Information.
We may collect usage information about your use of certain features on our Properties, such as the number and types of report queries executed, etc. This enables us to better tailor experiences that are most appropriate for you.
Information obtained from other Users.
We make available certain features on our Properties that allow other Users to provide us information about you. This information may include Personal Information. Generally, this occurs when parents, administrators, or teachers provide information relating to a Child. For example, an administrator may provide information, such as the Child’s first and last name for use within our Properties.
Location Information.
We may collect and use information about your location (such as your city or school) to provide you with tailored experiences within our Properties, but we don’t collect the precise geolocation of you or your device. You may be able to change the settings on your computer or mobile device to prevent it from providing us with any location information.
Information from Other Sources.
In certain situations, we may obtain information, including Personal Information, from third parties or sources other than our Properties. If we combine or associate information from other sources with Personal Information that we collect through our Properties, we will treat the combined information as Personal Information in accordance with this Privacy Policy.
Glimpse K12 uses this information in the following ways:
To enhance our Properties and the services we provide.
Glimpse K12 uses the information you provide or that we collect to enhance our relationship with you and to operate, maintain, enhance, and provide all of the features and services found on our Properties. If you have given Glimpse K12 consent, we may use your Personal Information to provide you with information about Glimpse K12’s features, services and other offerings that may be of interest to you. Under certain circumstances and if we obtain your consent (for example, if you submit a testimonial and agree to make it public), we may post your Personal Information on our Properties.
To understand how you and other Users use our Properties.
Glimpse K12 uses all of the information that you provide or that we collect from Users to understand and analyze the usage trends, learning behaviors, and preferences of our Users, to improve the way the Properties work and look, and to create new features and functionality.
To enable your participation in Glimpse K12 partnership arrangements.
Glimpse K12 will not share Personal Information with other third-party organizations for their marketing or promotional use without your consent or except as part of a specific program or feature for which you will have the ability to opt-in. You can grant us permission to share your Personal Information with authorized partners, not-for-profit organizations, and other entities that are not affiliated with Glimpse K12. In these cases we will only provide to these third parties the information you have authorized or asked us to share to these third parties.
Data Retention.
A core part of our service is to relay data to school administrators and other authorized stakeholders. Because of this, school organizations frequently need to look back at previously collected data, whether the User is still active or not. For these purposes, we will retain your information for as long as your account is active, as is authorized by your school organization, or as is reasonably useful for your school organization’s potential use. An authorized school representative, or you if so authorized or using for personal reasons, may request deletion of your account and data by emailing theteam@Glimpse K12.com. If the account is no longer active and the school organization has not requested the data within 10 years, we will purge your data.
Technical Information.
To provide a personalized and high-quality experience for our Users, we may use various technologies that automatically record certain technical information from your browser or device, including standard log files, web beacons, or pixel tags. This technical information may include your Internet Protocol (IP) address, device or browser type, Internet service provider (ISP), referring or exit pages, clickstream data, operating system, and the dates and times that you visit the Website. We do this to better understand how our Users are using our Website so we can improve site functionality and the services we offer you.
Like most websites, whether or not you are a registered member, we may send one or more cookies – small text files containing a string of alphanumeric characters – to your computer. Cookies remember information about your activities on a website and enable us to provide you with a more personalized learning experience. Glimpse K12 may use both session cookies and persistent cookies. A session cookie disappears automatically after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Website. You can, however, remove a persistent cookie at any time. Please review your web browser “Help” file to learn the proper way to modify your cookie settings. However, without cookies you will not have access to certain services and features on the Website.
Glimpse K12 uses a variety of third-party service providers, such as Google Analytics to understand our Website usage. We may allow third-party service providers to place and read their own cookies, web beacons, and similar technologies to collect information through the Website. This information is collected directly and automatically by these third parties, and Glimpse K12 does not participate in these data transmissions. Glimpse K12 will only work with third-party service providers who have proven, or of whom Glimpse K12 has reasonable expectation, that they adhere to at least the same principals as this privacy policy.
Glimpse K12 also may use Local Storage Objects (LSOs) such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site may use LSOs such as HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs. Please consult your browser’s “Help” function to learn more.
How we share or transfer data
Glimpse K12 takes great care to protect the information you provide us. We do not rent or sell Personal Information that we collect from Users with third parties. We also take great measures to restrict any collection or disclosure of Personal Information from children less than 13 years of age.
Glimpse K12 will disclose User information only as described below:
If you want information shared with other Users, we’ll share it for you.
We provide certain features that may allow you to share information with other Users. For example, if you are an administrator, you may want to share a report with another administrator with your name, school, and the grades and subjects. Whenever you share information with other Users of our Properties, any Personal Information that you choose to include in, or is associated with, such User Postings will be accessible by such Users. As with most online services, once you make your Personal Information available to others in any of these ways, it may be collected and used by the recipients without restriction.
We may share data with third-party applications or persons that you authorize.
In the future, Third-party application developers and service providers (commonly known as “App Developers“) may build complementary services for our platform, such as a mobile application for visually-impaired learners to access our resources. You may request we share your information with App Developers by connecting to the application or service and approving access to your Glimpse K12 account.
We may share anonymous or aggregate data to improve our services and learn more about our Users.
In certain occasions, Glimpse K12 may work with business partners to improve our services or offerings. We may disclose automatically collected and other aggregate non-Personal Information to authorized business partners or to conduct research on online education or assist in understanding the usage, viewing, and demographic patterns for certain programs, content, services, promotions, and/or functionality on our Properties.
We will share data when required by law.
Glimpse K12 may also disclose User information if required to do so by law, or if we have a good-faith belief that such action is necessary to comply with local, state, federal, international, or other applicable laws (such as U.S. Copyright law) or respond to a court order, judicial or other government subpoena, or warrant, or administrative request. In some cases, we may make such disclosures without first providing notice to Users.
We may share data in the context of a change of business, including a merger or acquisition.
In the event that Glimpse K12 is acquired by or merged with a third-party entity, we may transfer or assign the information that we have collected from Users as part of such merger, acquisition, sale, or other change of control. We will only transfer this information in one of the following cases:
We may share data when necessary or appropriate to protect Glimpse K12 or others.
Glimpse K12 may disclose information that we believe, in good faith, is appropriate or necessary to take precautions against liability; to protect Glimpse K12 from fraudulent, abusive, or unlawful uses; to investigate and defend ourselves against any third-party claims or allegations; to assist government enforcement agencies; to protect the security or integrity of our Properties; or to protect the rights, property, or personal safety of Glimpse K12, our Users, or others.
Limitations on Access to your Personal Information by Employees and Authorized Parties.
Glimpse K12’s employees, agents and contractors must have a legitimate business reason to access Personal Information you provide to Glimpse K12. We may share your Personal Information with third-party service providers, including outside contractors or agents who help us manage our information activities, but they may only use your Personal Information to provide us with a specific service and not for any other purpose. Where feasible, Glimpse K12 will require our third-party service providers to comply with this Privacy Policy.
General Policies on Working with Third Parties
When dealing with Third Parties in any data transfer context mentioned above, we will only do so if they adhere to similar privacy policies to ourselves, safeguarding student data at a similar or definitively same level to the Student Data Privacy Pledge.
Your choice and options in our data collection, use, and transfer
You can choose to not provide us with Personal Information.
You may always decline to share your Personal Information with Glimpse K12. Registration may not be required to access many portions of our Properties. If you decline to register, however, Glimpse K12 will not be able to provide to you certain features and functionalities found on our Properties. You may later enable or access those features by providing Glimpse K12 with the necessary Personal Information.
You can edit or delete Personal Information in our records.
We want you to have access to your information, so that you can help keep it as accurate as possible. If you register and provide Glimpse K12 with Personal Information, you may update your account and information at any time by reviewing your profile information. To delete your account permanently or make other changes, email theteam@Glimpse K12.com.
You can disconnect us from Integrated Services.
You may revoke Glimpse K12’s access to your account on any Integrated Service, such as Google, at any time by updating the appropriate settings in the account preferences of the respective Integrated Service. You should check your privacy settings on each Integrated Service to understand and change the information sent to us through each Integrated Service. Please review each Integrated Service’s terms of use and privacy policies carefully before using their services and connecting to our Properties.
California Children’s Privacy Rights
If you are under the age of 18, or the parent of a User under the age of 18, residing in California, you are entitled to request removal of content or information you have posted on our Properties. If you would like to request removal of your or your child’s content or information, please email us at theteam@Glimpse K12.com for assistance, or you can delete specific information (or delete your or your child’s account) directly. Please note that removal of your content or information does not ensure complete or comprehensive removal, as there may be deidentified or recoverable elements of your content or information on our servers in some form. Additionally, we will not remove content or information that we may be required to retain under applicable federal and state laws.
Our approach to Data Security
Data security is important to you, and to us.
To protect your privacy and security, we take reasonable steps to verify your identity before granting you account access or making corrections to your information. For example, we may ask you to provide certain Personal Information to confirm your identity, and we may require that you create and use a password to access certain parts of our Properties. You should create and maintain a strong password to help ensure the security of your account.
We try to ensure that our Properties and information sent to us are safe, but no security measures are perfect.
Glimpse K12 uses certain physical, managerial, and technical safeguards designed to preserve the integrity and security of your Personal Information and other information we maintain in connection with our Properties. We cannot, however, ensure or warrant the security of any or all of the information you transmit to Glimpse K12, and you do so at your own risk. Once we receive your transmission of information, Glimpse K12 makes commercially reasonable efforts to ensure the security of our systems. When you enter sensitive information, we encrypt the transmission of that information using secure socket layer technology (SSL) or similar technologies. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
We will notify you electronically or via the Properties if Glimpse K12 experiences a data security incident that could affect you.
If we learn of a data security incident that compromises or appears to compromise your Personal Information, then we will attempt to notify you electronically so that you can take appropriate protective steps. We may also post a notice on our Properties if a data security incident occurs.
How we maintain data integrity
At Glimpse K12, we only use Personal Information as needed for the purposes for which it was collected or where you have consented to our use of Personal Information relating to you. We take reasonable steps to ensure that the Personal Information we store and use is accurate, complete, and up-to-date. If you discover that Personal Information or other data pertaining to you is inaccurate, incomplete, or out-of-date, please update your account information or contact us as outlined below.
Links to other sites
The Properties may link to and may be linked by websites operated by other entities or individuals. Some of these websites, such as the Glimpse K12 Facebook page, may be co-branded with our name or logo. This Privacy Policy does not apply to, and we cannot always control the activities of, such other third-party websites. You should consult the respective privacy policies of those third-party websites.
International visitors
Our Properties are operated and managed on servers located within the United States. If you choose to use our Properties from the European Union or other regions of the world with laws governing data collection and use that differ from U.S. law, then you acknowledge and agree that you are transferring your Personal Information outside of those regions to the United States and that, by providing your Personal Information on the Properties, you consent to that transfer.
In some special requirements, we may be able to create and manage isolated servers outside of the United States based on specific international partnerships. Please contact us at theteam@Glimpse K12.com regarding this requirement.
Changes and updates to this Privacy Policy
Glimpse K12 may modify or revise this Privacy Policy from time to time. Glimpse K12 will notify Users of any changes to our Privacy Policy by posting the revised Privacy Policy with an updated date of revision on our Properties.
Contacting Glimpse K12
Please contact Glimpse K12 with any questions or comments about this Privacy Policy, your personal information, our third-party disclosure practices, or your consent choices by email at theteam@Glimpse K12.com or by mail at: Glimpse K12, PO Box 2134, Huntsville, AL 35801
Effective Date: 02/01/2017